PRIVACY, SECURITY AND GUARANTEE POLICY
 

All customer information is treated confidentially.

  • We offer secure online transactions by utilizing 128bit Secure Socket Layer (SSL) data protection provided (the highest allowed by federal law) encryption technology. Coupled with extensive fraud protection capabilities, our payment processor uses the safest transaction methods available.
  • We never release any credit card information: this is always kept secure and completely confidential.
  • We do not sell, transfer, or release any addresses, phone numbers, e-mails, or sales information.
  • We believe that personal information is private, and we commit to doing everything we can to ensure our customers’ privacy.
  • Our payment module communicates with the credit card processor to authorize credit card transactions in real time. You receive almost immediate purchase confirmation informing you that the transaction was successful.

Online orders may be placed through our secured shopping cart in which the credit card information you provide is encrypted and completely private. However, if you have any hesitation about this, we are always glad to take your order by mail, phone, e-mail, or fax. Just simply click on “Contact Us”.

OUR 100% SATISFACTION GUARANTEE
We are not satisfied unless you are. If for any reason you are not completely satisfied with your purchase, you may return it for a refund or exchange.

RETURN OR EXCHANGE POLICY
We support everything we sell with a 30 day (from the date you receive your purchase), 100% money-back guarantee. If for any reason you are not completely satisfied, just return the unused portion of the product, or the item, with a written request stating your reason for the return or exchange. We will give you a full refund (less shipping cost), or exchange your purchase. (Remember to insure your return parcel). All exchanges will be sent to you FREE of shipping costs.

PLEASE NOTE: When returning hats, please take care to repackage them carefully. Returned hats MUST be in their original condition, and all tags intact. If a hat is returned not in a saleable condition, credit will not be granted.

PAYMENT
We accept VISA, Mastercard, American Express, Discover, Personal Checks, and Money Orders. We require payment in full in US currency before we can ship.

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